Help Center

Reminder emails

What we send, from whom, and how to stay out of spam.

Every sign-up gets these automatically, from your name:

EmailWhen
You're in!Right after signing up
Tomorrow reminder24 hours before (if the showing is more than a day away)
One hour to go1 hour before
We're startingAt the start
Your replayAbout 30 minutes after it ends

You also get an email when someone messages you in the chat, and a hot-lead alert when someone clicks your offer (Pro and up).

Sender name: Settings → Business details → Sender name.

Staying out of spam: send a test to yourself and mark it "Not spam". Ask new sign-ups to reply to the first email. Every email has a one-click unsubscribe, as the law requires.